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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will open. It contains elaborate info about all the actions that you can perform on that particular page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast variety of tutorial videos explaining how to work with our Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you searching for, have a glimpse at our extensive FAQ section, which contains questions asked by real customers and offers practical solutions. We constantly update our Frequently Asked Questions database with new articles so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our great team of tech support engineers available 24-7 and eager to assist you with any query. Each support ticket you send will be answered in less than 60 minutes (the average response time is approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details


Email: support@pointhost.net
Online Contact Form
Check your server status:
To check the status of your server if you think there is a problem, please go to:
www.properstatus.com